Shipping & Delivery Information

Whether you’re shopping for electronics, fashion, industrial goods, or even vehicles, we ensure reliable, fast, and insured shipping from China to Africa and the rest of the world.

Shipping Options & Delivery Times

We offer tiered shipping timelines to cater to different order types

Express Air Cargo

For regular shopping items, we provide fast and efficient express air cargo shipping.

  • Includes customs clearance

  • Ideal for electronics, fashion, accessories

Standard Air Cargo

A more economical option for larger orders that are not urgent.

  • Cleared at destination

  • Ideal for medium-volume restocks

Sea Freight

For voluminous building materials, large wholesale purchases, and electric vehicles.

  • Cost-effective for bulk orders

  • Flexible clearing options

Shipment Tracking & Notifications

We use an independent shipping system fully integrated with our website

Real-time Tracking

Track your order through your account dashboard

Notifications

Receive email and SMS updates on shipment status

Shipping Insurance & Peace of Mind

Every shipment is automatically insured to cover damage, loss, or theft during transit

Full Coverage Protection

Coverage for damage, loss, or theft during transit

Premium Service

Receive goods in expected condition or get compensated

Dispute Resolution for Shipping Issues

Process Steps:

  • 1

    Report issues within 48 hours of receiving the item

  • 2

    Provide photo or video evidence via your account

  • 3

    Team initiates investigation with shipping partner

  • 4

    Resolution within 5-10 business days

Possible Resolutions:

  • Full or partial refund

  • Replacement product

  • Compensation voucher

Important Shipping Notes

  • You will be clearly informed at checkout if your item qualifies for express, air, or sea freight.

  • Sea freight orders may require additional documentation depending on your country.

  • Ensure your delivery address and contact details are accurate to avoid delays.

Still Have Questions?

Email Support

support@beliveshop.com

Call/WhatsApp

+86 131 3468 1498

FAQ